[SASAG] Job Posting: NSE positions at F5

Brian Hatch bri at ifokr.org
Wed Apr 26 14:17:35 PDT 2006

Several Network Support Engineer roles available at F5.  To apply, go
to http://www.f5.com/careers/

If you have questions, you can contact me on the sly.  These positions are
not in my group, nor am I involved in hiring for these positions, but I do
work at F5.

Terribly boring schpiel follows:


We're growing & gaining more customers everyday. Because of that we
need to expand our customer support team. Join us in continuing to shape
and define the future. 


Provide support and technical assistance of F5 products running on
various operating systems to internal, external customers and partners
ranging from small Internet companies to large multi-national
corporations with an Internet presence. The Network Support Engineer
typically spends between 4 and 5 hours per day supporting customers over
the phone. Possesses knowledge of various Internet topologies, networks,
devices and the TCP/IP protocol. With direction utilizes various
troubleshooting tools, facilities and equipment at F5 to replicate/solve
customer issues. Sets customer expectations as necessary, and accepts
ownership of customer issues until a solution is achieved providing
complete customer satisfaction. 


*  Must be knowledgeable in UNIX. 

*  Minimum 2 years work experience in a technical support role, working
with relevant technologies. 

*  Undergraduate Computer Science Degree preferred but not required. 

*  Must speak fluent English. 

*  Microsoft NT and Red Hat Linux experience also desired. 

*  Experience working with LAN and WAN topologies, TCP/IP protocol, and
routers/switches required. 

*  Must have knowledge of DNS Server 

*  F5 Products or competitive products experience strongly desired.

Additional skills required are customer service skills, troubleshooting
methods, case management follow-up and ability to work with customers at
varying levels of experience or technical capability under varying time

Duties are performed in an office environment while sitting at a desk or
computer table. Duties require the ability to utilize a computer
keyboard, communicate over the telephone, and read printed material.

We provide competitive salaries, a world class benefits package,
including 100% of the premium for employee medical, dental and vision
insurance, 70% of the premium for dependent coverage, 401K match,
employees stock purchase plan, 16 days paid time off within the 1st year
and 10 paid holidays, life insurance, short & long term disability
insurance, tuition reimbursement, and much more. 

F5 is seeking talented, enthusiastic people to share in our vision. If
you have a passion to create a balanced life of hard work and quality
personal time while building next-generation networking solutions, we
want to hear from you. 

For consideration, please apply online www.f5.com

F5 Networks is an Equal Opportunity Employer


Brian Hatch                  My brain is littered with
   Systems and               dangling symlinks....
   Security Engineer

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