[SASAG] Job Posting: NSE positions at F5

[Brian Hatch]

Several Network Support Engineer roles available at F5.  To apply, go
to http://www.f5.com/careers/

If you have questions, you can contact me on the sly.  These positions are
not in my group, nor am I involved in hiring for these positions, but I do
work at F5.


Terribly boring schpiel follows:


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We're growing & gaining more customers everyday. Because of that we
need to expand our customer support team. Join us in continuing to shape
and define the future. 

POSITION SUMMARY: 

Provide support and technical assistance of F5 products running on
various operating systems to internal, external customers and partners
ranging from small Internet companies to large multi-national
corporations with an Internet presence. The Network Support Engineer
typically spends between 4 and 5 hours per day supporting customers over
the phone. Possesses knowledge of various Internet topologies, networks,
devices and the TCP/IP protocol. With direction utilizes various
troubleshooting tools, facilities and equipment at F5 to replicate/solve
customer issues. Sets customer expectations as necessary, and accepts
ownership of customer issues until a solution is achieved providing
complete customer satisfaction. 

REQUIREMENTS

*  Must be knowledgeable in UNIX. 

*  Minimum 2 years work experience in a technical support role, working
with relevant technologies. 

*  Undergraduate Computer Science Degree preferred but not required. 

*  Must speak fluent English. 

*  Microsoft NT and Red Hat Linux experience also desired. 

*  Experience working with LAN and WAN topologies, TCP/IP protocol, and
routers/switches required. 

*  Must have knowledge of DNS Server 

*  F5 Products or competitive products experience strongly desired.

Additional skills required are customer service skills, troubleshooting
methods, case management follow-up and ability to work with customers at
varying levels of experience or technical capability under varying time
constraints. 

PHYSICAL DEMANDS AND WORK ENVIRONMENT: 
Duties are performed in an office environment while sitting at a desk or
computer table. Duties require the ability to utilize a computer
keyboard, communicate over the telephone, and read printed material.


BENEFITS:
We provide competitive salaries, a world class benefits package,
including 100% of the premium for employee medical, dental and vision
insurance, 70% of the premium for dependent coverage, 401K match,
employees stock purchase plan, 16 days paid time off within the 1st year
and 10 paid holidays, life insurance, short & long term disability
insurance, tuition reimbursement, and much more. 

F5 is seeking talented, enthusiastic people to share in our vision. If
you have a passion to create a balanced life of hard work and quality
personal time while building next-generation networking solutions, we
want to hear from you. 

For consideration, please apply online www.f5.com

F5 Networks is an Equal Opportunity Employer

 
------------------------------------------------------------------------


-- 
Brian Hatch                  My brain is littered with
   Systems and               dangling symlinks....
   Security Engineer
http://www.ifokr.org/bri/

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