[SASAG] Job Posting: NSE positions at F5

[Daniel Brown]

I work in this department at F5.  I can answer some questions as well.
:)

      -Daniel


Wrote Brian Hatch:

>  
> Several Network Support Engineer roles available at F5.  To apply, go
> to http://www.f5.com/careers/
> 
> If you have questions, you can contact me on the sly.  These positions are
> not in my group, nor am I involved in hiring for these positions, but I do
> work at F5.
> 
> 
> Terribly boring schpiel follows:
> 
> 
> ------------------------------------------------------------------------
> 
> We're growing & gaining more customers everyday. Because of that we
> need to expand our customer support team. Join us in continuing to shape
> and define the future. 
> 
> POSITION SUMMARY: 
> 
> Provide support and technical assistance of F5 products running on
> various operating systems to internal, external customers and partners
> ranging from small Internet companies to large multi-national
> corporations with an Internet presence. The Network Support Engineer
> typically spends between 4 and 5 hours per day supporting customers over
> the phone. Possesses knowledge of various Internet topologies, networks,
> devices and the TCP/IP protocol. With direction utilizes various
> troubleshooting tools, facilities and equipment at F5 to replicate/solve
> customer issues. Sets customer expectations as necessary, and accepts
> ownership of customer issues until a solution is achieved providing
> complete customer satisfaction. 
> 
> REQUIREMENTS
> 
> *  Must be knowledgeable in UNIX. 
> 
> *  Minimum 2 years work experience in a technical support role, working
> with relevant technologies. 
> 
> *  Undergraduate Computer Science Degree preferred but not required. 
> 
> *  Must speak fluent English. 
> 
> *  Microsoft NT and Red Hat Linux experience also desired. 
> 
> *  Experience working with LAN and WAN topologies, TCP/IP protocol, and
> routers/switches required. 
> 
> *  Must have knowledge of DNS Server 
> 
> *  F5 Products or competitive products experience strongly desired.
> 
> Additional skills required are customer service skills, troubleshooting
> methods, case management follow-up and ability to work with customers at
> varying levels of experience or technical capability under varying time
> constraints. 
> 
> PHYSICAL DEMANDS AND WORK ENVIRONMENT: 
> Duties are performed in an office environment while sitting at a desk or
> computer table. Duties require the ability to utilize a computer
> keyboard, communicate over the telephone, and read printed material.
> 
> 
> BENEFITS:
> We provide competitive salaries, a world class benefits package,
> including 100% of the premium for employee medical, dental and vision
> insurance, 70% of the premium for dependent coverage, 401K match,
> employees stock purchase plan, 16 days paid time off within the 1st year
> and 10 paid holidays, life insurance, short & long term disability
> insurance, tuition reimbursement, and much more. 
> 
> F5 is seeking talented, enthusiastic people to share in our vision. If
> you have a passion to create a balanced life of hard work and quality
> personal time while building next-generation networking solutions, we
> want to hear from you. 
> 
> For consideration, please apply online www.f5.com
> 
> F5 Networks is an Equal Opportunity Employer
> 
>  
> ------------------------------------------------------------------------
> 
> 
> -- 
> Brian Hatch                  My brain is littered with
>    Systems and               dangling symlinks....
>    Security Engineer
> http://www.ifokr.org/bri/
> 
> Every message PGP signed
>