[SASAG] Recommendations for MS Training Classes?
scottm at octaldream.com
Thu Apr 5 21:32:36 PDT 2007
I've used SQLSoft, Netdesk, and New Horizons. I've been most impressed by Netdesk, myself. However, it's worth noting that the quality of these classes really boils down to the instructor more so than the particular company providing the training. Instructors that have been in the field (as opposed to just knowing the course material but having no experience to draw on) and have been teaching a little while, especially if they are still doing both, usually turn out to be good.
I can't speak to the desktop stuff, as that's not my specialty. However, for anyone working with the server side that will be doing anything with group policy, the "2279 Planning, Implementing, and Maintaining a Microsoft Windows Server 2003 Active Directory Infrastructure" class is a requirement. Other than that, you really should look at the skills of the people who will be performing the various rolls and comparing their skills with the syllabus of the courses. If you aren't doing anything with IPSec and your people have a good grasp of IP, DNS, and basic network troubleshooting, the network classes won't teach them much (though it will give them a chance to dink with Windows boxes in a lab setting). If they have little or no experience with Windows servers, then the 2273 is going to give a good overview of the systems, so they at least will have a good idea where to look for things.
It's also worth noting that most (if not all) the training centers will give attendees the option to go back and audit the course for free after they've taken it. If your people go for training, then start using these systems in the real world for a few months, and you can then send them back to audit the class and they'll get a much better understanding and will have the opportunity to ask questions that they wouldn't even have thought of before.
From: members-bounces at lists.sasag.org [mailto:members-bounces at lists.sasag.org] On Behalf Of James Affeld
Sent: Thursday, April 05, 2007 17:29
To: members at lists.sasag.org
Subject: [SASAG] Recommendations for MS Training Classes?
We have some training dough to spend on sending some of our techs to Authorized, Certificate-track training in Windows-ness. We're looking for both the Help Desk level, end-user support staff and some server level stuff. In the a la carte menu, we're looking at:
Course 2261: Supporting Users Running the Microsoft Windows XP Operating System (3 days)
Course 2262: Supporting Users Running Applications on a Microsoft Windows XP Operating System (2 days)
Course 2273: Managing and Maintaining a Microsoft Windows Server 2003 Environment (5 days)
Course 2274: Managing a Microsoft Windows Server 2003 Environment (5 days)
Course 2275: Maintaining a Microsoft Windows Server 2003 Environment (3 days)
Course 2276: Implementing a Microsoft Windows Server 2003 Network Infrastructure: Network Hosts (2 days)
Course 2277: Implementing, Managing, and Maintaining a Microsoft Windows Server 2003 Network Infrastructure: Network Services (5 days)
Any recommended outfits/teachers? SQLSoft+ comes to mind.
The fish are biting.
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