[SASAG] Email Storage Policies

Kurt Buff kurt.buff at gmail.com
Tue Jul 28 15:28:44 PDT 2009

De nada. Glad to help. These should provide ammunition for you to help
management to make a better decision.

BTW - I can say from hard personal experience that putting PST files
on a file server *will* bring the server to its knees. Rebooting a
file server in the middle of the day is not your best path to winning
friends and influencing people.

Scripting copies of PST files is an option, but you'll probably have
to kill Outlook as part of that process. Taskkill is native to XP,
though I prefer pskill from the free sysinternals suite on the MSFT
web site - http://www.microsoft.com/sysinternals. These tools are
guaranteed to make your life easier.

And, for your further scripting pleasure, you can also get many/most
of the core utils natively ported for Win32 (that is, they don't
depend on cygwin) from http://gnuwin32.sf.net - I'm thinking here that
sleep or wait might prove useful for this particular task.


On Tue, Jul 28, 2009 at 14:55, Eric Kahklen<eric at kahklen.com> wrote:
> Thanks for the great links!  We'll have to come up with a better solution
> than pst files so that my users can archive old email messages in a manner
> that can be backed up routinely.  I wonder if I can have a script run each
> night that copies the local pst file to the users home folder as a backup
> incase their hard drive fails.
> Thanks for the great info!
> Eric
> On Jul 28, 2009, at 1:17 PM, Kurt Buff wrote:
>> On Tue, Jul 28, 2009 at 12:13, <eric at kahklen.com> wrote:
>>> At this time we don't have any legal or regulatory requirements for email
>>> retention.
>> That makes your job harder, IMHO.
>>> Are you referring to users locally storing PST files on their PC? or to a
>>> file server?  File server storage is much cheaper than our Exchange
>>> storage.
>> Storing PST files on a LAN or WAN is not supported - read these two
>> links, and weep.
>> http://support.microsoft.com/kb/297019
>> http://blogs.technet.com/askperf/archive/2007/01/21/network-stored-pst-files-don-t-do-it.aspx
>>> We also run Exchange (2007) and have chosen to use the default mailbox
>>> size
>>> limits at this time.  Although what I've read suggests the Exchange store
>>> is a safer location for email vs. pst files due to potential corruption,
>>> it
>>> provides the only alternative I know of for users to export and manage
>>> their mailbox.  What I've found is that users tend to use their mailbox
>>> as
>>> a network storage device over time.
>> Indeed. This is a hard problem. I can only suggest a mail archiving
>> solution. We are using Sunbelt Software's solution. For OSS, the only
>> thing I'm aware of is MailArchiva - http://www.mailarchiva.com/, but I
>> haven't used it.
>> The only safe place for a PST file is on the local workstation hard
>> drive, not a server drive.
>> Kurt
> --
> Eric Kahklen
> eric at kahklen.com
> 206-595-2934

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