[SASAG] Oncall & Call Forwarding Options

[Kurt Buff]

On Wed, Jan 19, 2011 at 15:10, Eric Kahklen <eric at kahklen.com> wrote:
> We are looking for a simple solution where we can publish an after hours
> emergency number that can be easily forwarded to the on-call staff member.
>  Grand Central use to be an option before it was purchased.  Thoughts?
> Thanks!
>
> --
> Eric Kahklen
> Lynnwood, WA
> 425-835-3402

I would suggest that it mostly depends on the capabilities of your
PBX. Any decent/new-ish PBX/voicemail system can do a 'find me' to
route calls that aren't answered, or accept a voicemail on an
extension and pursue an escalation ladder for reaching the on-call
person.

I've done it with Altigen, Artisoft, Active Voice (paired with a
30-year-old Nortel Meridial SL1) and Shoretel systems, no problem.

Kurt